Terms and Conditions 

www.TheRealPashmina.com by PASHMINA GOAT PROJECT PRIVATE LIMITED reserves the sole right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our Website.

  • We view protection of your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We process your personal data as per our privacy policy.
  • When you use any of our Services, or send e-mails to us, you are communicating with us electronically. You by using our services consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. 
  • Intellectual Property Rights, Copyright & Trademarks:  www.TheRealPashmina.com The website contains copyrighted material, trademarks and other proprietary information, including text, software, photos, video, graphics, music, sound, and the entire contents of www.TheRealPashmina.com protected by copyright as a collective work under the applicable copyright laws. www.TheRealPashmina.com reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. All rights, including copyright, in this website are owned by or licensed to www.TheRealPashmina.com Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of www.TheRealPashmina.com You cannot modify, distribute or re-post anything on this website for any purpose.
  • The Real Pashmina names and logos and all related product and service and www.TheRealPashmina.com slogans are the trademarks or service marks of www.TheRealPashmina.com. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.
  • Limitation of Liability and Disclaimers: The Site is provided without any warranties or guarantees and in an “As Is” condition. You must bear the risks associated with the use of the Site.
  • TheRealPashmina.com will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Site. This disclaimer constitutes an essential part of this User Agreement. To the fullest extent permitted under applicable law, www.TheRealPashmina.com  shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this User Agreement. Without prejudice to the generality of the section above, the total liability of www.TheRealPashmina.com to you for all liabilities arising out of this User Agreement, be it in tort or contract is limited to the value of the product ordered by you. www.TheRealPashmina.com , its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, correctness  or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and uninterrupted. Consequently, www.TheRealPashmina.com assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site or any interruption or errors in the operation of the Site.
  • TheRealPashmina.com respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes any Intellectual Property Right infringement, please address a complaint to the info@therealpashmina.com by way of an email.
  • If you use the Website as Registered User, you agree that you are competent to contract within the meaning of the Indian Contract Act. www.TheRealPashmina.com reserves the right to terminate your membership and refuse to provide you with access to the Website if it is brought to its notice or if it is discovered that you are under the age of 18 years. You are solely responsible for maintaining the confidentiality of your User ID and Password. You are responsible for all activities that occur under your User ID and Password. If you provide any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, www.TheRealPashmina.com has the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website.
  • As a condition of purchase, the Site requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt-Out of our promotional emails anytime by clicking the unsubscribe link at the bottom of any of our email correspondences. That in case it is found that you are in violation of these conditions, you shall be solely responsible and shall face all legal consequences of the same by yourself and that www.TheRealPashmina.com shall in no manner be held responsible for the same.
  • The price of our merchandise as mentioned on www.TheRealPashmina.com is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional applicable taxes may be charged depending upon the destination where the order has to be shipped to. We may also charge delivery Charges which may include postal charges / shipment charges etc. That may be applicable for your country.
  • Due to unavoidable circumstances there may be times when certain orders having been validly placed may not be processed or capable of being dispatched. www.TheRealPashmina.com reserves the exclusive right to refuse or cancel any order for any reason. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card/ debit card/ any other mode of payment has been charged, the said amount will be reversed into your Account/ as the case may be to the source of the payment within a period of 30 working days. 
  • While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including any payment issues arising out of the transaction, or decline of transaction or any dispute with third party and bank for any other reasons.
  • All payments made against the purchases on www.TheRealPashmina.com by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third-party Online Payment Gateway Services, we may request you to provide supporting documents (including but not limited to Govt. Issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a full proof online shopping environment to our users.
  • TheRealPashmina.com does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if www.TheRealPashmina.com fails to deliver any products in the stipulated time frame. However, if you fail to take the delivery of the goods, www.TheRealPashmina.com may at its discretion charge you for additional shipping cost.
  • Our products are created with utmost care. www.TheRealPashmina.com does not take title to any returned items purchased by the user unless the item is received by www.TheRealPashmina.com. Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to www.TheRealPashmina.com within 48 hours of its receipt. Any communication / email received after 48 hours of delivery shall not qualify for return. www.TheRealPashmina.com holds the sole discretion to determine whether a refund can be issued. For further information please read our Returns & Exchanges Policy

LEGAL DISCLAIMER: From time to time there may be information on our Website or in our catalogue that may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. www.TheRealPashmina.com reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. www.TheRealPashmina.com  makes no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, materials, products (including software) or other services included on or otherwise made available to you through www.TheRealPashmina.com, unless otherwise specified in writing. You expressly agree that your use of the website is at your sole risk. www.TheRealPashmina.com does not warrant that this Website will be constantly available or that any information on this Website is complete, true, accurate or non-misleading. You acknowledge, by your use of this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all risks associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that www.TheRealPashmina.com shall not be liable for any damages of any kind related to your use of this Website. Though www.TheRealPashmina.com shall make all endeavour to protect its websites from any viruses or other illegal use of its website. However, we do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; its servers; or electronic communication sent from us are free of viruses or other harmful components. All the Products sold on Website shall be solely governed by the Indian Laws. In the event we are unable to deliver such Products due to implications of different territorial laws, we will return or will give credit for the amount (if any) received in advance by us from the sale of such Product that could not be delivered to You. It is YOUR responsibility to ensure that the products purchased on this website is not restricted in your territory. www.TheRealPashmina.com shall not be responsible for any non-compliance with regard to the local laws of that territory for any product available on this website. If you have any questions regarding this, you can contact at + 91 8899821010 or send us mail addressed to: info@therealpashmina.com

We reserve the right to make changes to our website, policies, Service Terms and Conditions of Use at any time. 

This agreement shall be construed and the legal relations between YOU and www.TheRealPashmina.com hereto shall be determined and governed according to the laws of India. If any dispute arises between you and www.TheRealPashmina.com regarding your use of the Website or Your dealing with www.TheRealPashmina.com in relation to any activity on the Website, in connection with the validity, interpretation, implementation or breach of any provision of the Terms & Conditions and/or Privacy Policy including but not limited to the rules and policies contained herein, the dispute shall be subject to the jurisdiction to the Courts of Jammu & Kashmir, India.

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